Has e-commerce killed the high street? Online sales are rising, but 70% of UK students still prefer brick-and-mortar stores. The issue is confused. In an attempt to crack it, we sat down with retail expert John Ryan to ask how and why stores can retain their custom.
Men's clothing store Hointer is out to revolutionise retail. Founded by a senior ex-Amazon employee, it combines the best of physical and digital in a customer-centric real-world experience that's as fast and efficient as buying online.
From paying at self-checkouts to ordering with apps, modern shoppers are handling more and more elements of the shopping journey themselves. But is streamlining the shopping experience removing the personal element of retail?
After years of speculation, Amazon finally announced the Fire Phone in June 2014, featuring stereoscopic glasses-free 3D. Its biggest talking point was Firefly – a visual and audio 'Shazam' that lets you buy whatever you scan directly from Amazon. But do people really want this?
Buy clothes from the comfort of your sofa, or visit the high street for something that fits ‘just right’ today? While students typically prefer shopping online, when it comes to clothes, 70% prefer to buy in-store according to research conducted by UCAS Media.
With the spread of technology, companies are exploring the ways household chores can be made more bearable. Amazon is appealing to grocery-hating mothers everywhere with Amazon Dash – the kitchen assistant intended to do for the shopping list what Kindle did for the e-book.
Fashion retailer Bonobos is establishing itself as a pioneer in taking online retail offline. Its Guide Stores combine personal service with the efficiency of online ordering - and now they’re blending the digital and physical further by adding SELFY mirrors to fitting rooms.
Pizza boxes becoming screens, and decorating your home with virtual furniture sounds fantastical, but it already exists through augmented reality. Brand experiments with this technology have led to mixed results. Is augmented reality relevant for bricks and mortar stores?