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  • People love e-commerce, but that doesn’t mean malls are dying out
  • People love e-commerce, but that doesn’t mean malls are dying out
    Westfield (2014) ©
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What do we want from a store?

Has e-commerce killed the high street? Online sales are rising, but 70% of UK students still prefer brick-and-mortar stores. The issue is confused. In an attempt to crack it, we sat down with retail expert John Ryan to ask how and why stores can retain their custom.