What is ‘connected commerce’? How are banking innovations going social? Why is everyone becoming an entrepreneur? And can behavioural economics help people save?

Will we all adopt NFC payments? How will our privacy concerns hinder the development of electronic money? Do we really trust brands over banks and why should all finance companies be watching Apple?

Would you rather jet off to the Bahamas next week, or save and go in a years’ time? In an ‘I want it now’ culture, thinking for the future is hard. When two-thirds of boomers retire they won’t have saved enough to maintain their lifestyle. How can brands encourage people to think about tomorrow, today?

With UK consumer confidence increasing, competition among banks is stronger than ever. Austerity has left consumers cautious, while 24/7 banking has given more access and control over personal finance. But what do people want, and how can banks entice them to switch?