Eating out is no longer just about food and drink. Innovations from apps that trace ingredients to fast-track ordering are shaping service expectations. But can too much seem gimmicky? And should restaurants concentrate on mastering quality ingredients rather than the latest tech?
With Britons doing more online shopping than any other nation, high street retailers are finding new ways to lure people through their doors. London's EAT17 is a one-stop shop, offering kitchen towels, gourmet sausages, a quick burger or fancy evening meal, all under one roof.
As the technological advancements of the 'third industrial revolution' increasingly place power in the hands of consumers, conceptual bar Makr Shakr is providing a taste of the foreseeable future.
Dining out is evolving. With the restaurant industry now worth over £40 billion in the UK alone, more venues are taking inspiration from theatre, television and film to create story-rich, immersive and highly sensory experiences that entice new diners through the door.
As experiences – 'memorable events that engage people in inherently personal ways' – become the predominant economic offering, what are the implications for businesses and organisations?
A lone diner in a public space draws judgmental onlookers, but with a third of people opting to live alone, is it really that weird? Strategic designer Marina van Goor doesn't think so, and she's decided to tackle the taboo by launching pop-up solo dining eatery Eenmaal.
While other service-based industries in Sweden are struggling, cafés are doing better than ever - the industry increases 10% every year, and in 2013 it took in 5.4 billion SEK. But why are Sweden’s cafés so successful? The answer might be cultural.
The American appetite for fast food is waning. Instead, people are hungry for experiences. In response, fast food chain Taco Bell has launched an upmarket Mexican-American restaurant brand, aimed at a Millennial demographic demanding fresh, gourmet food in a casual setting.
Being bad feels good. Full of intrigue, suspense and backstabbing, the Betrayers’ Banquet is a supper club with a difference. Held in a shadowy hall in East London, it capitalises on this more despicable facet of the human psyche.