Scam messages have been on the rise during the pandemic – and as Older Adults increasingly use the internet to stay connected, they’re becoming more exposed to them, creating an opportunity for brands to better educate and protect people from fraudsters.

Pandemic lockdowns led to an unprecedented surge in children’s usage of digital devices. Yet while tech helped alleviate some of the pressure placed on parents at the peak of the crisis, the mass digitisation of everyday life has raised questions around just how safe kids are online.

As more people’s lives shifted online over the course of the pandemic, cybercriminals ramped up phishing attacks over email and text. In light of cybersecurity concerns, Gmail is set to introduce authenticated brand logos to help consumers identify fake emails and avoid cyber attacks.

With older adults still sheltering in place, the risk of prolonged loneliness and social isolation is high. Improved digital literacy isn’t just helping them stay connected and engaged, but enabling other aspects of everyday life, from shopping and entertainment to managing finances and healthcare.