From eco-credentials to delivery times, discerning shoppers have extensive checklists for brands to meet. But as people increasingly blend online and offline purchasing, what factors affect their buying decisions? Canvas8 spoke to Dr. Andong Cheng about picky shoppers and how to spot them.

Americans’ approach to using technology in their shopping journeys has fundamentally shifted due to COVID-19, providing new opportunities for brands as pandemic restrictions come to an end. Canvas8 polled 1,020 people and spoke to eight individuals to explore this topic in depth.

Fast-fashion retailer Boohoo is taking steps to overhaul its previously criticised supply chain and it's inviting customers to check out the progress. As shoppers demand more transparency from brands, a group of Boohoo customers will be given the chance to visit the brand’s UK suppliers.

The Alibaba-owned Freshippo supermarkets are transforming the grocery shopping experience in China into one that’s truly seamless and omnichannel. In doing so, these stores are responding to the changing habits and expectations of post-pandemic Chinese grocery shoppers.