With COVID-19 threatening to become a global pandemic, prepping behaviour is on the rise – people are looking online for products to prevent and protect them. But many of these purchases are misguided or even dangerous, so Amazon has stepped in and removed problematic listings from its site.

A study has revealed that people pay for news subscriptions that reflect their social identities. As media outlets struggle to convey the value of good journalism and people gravitate towards publications that affirm their identity, news outlets would do well to remain bipartisan so as not to stoke the fire.

Young people are consuming the news in vastly different ways to generations before them, but news brands still don’t know how to speak to them. How can young people get the information they need to be informed citizens and is it time to rethink what news means for the next generation?

Is Facebook ‘over’? How can brands avoid accusations of woke-washing? What does the future of podcasts look like? And how are we becoming more mindful of our social media usage? In this part of the 2020 Expert Outlook, we speak to four experts about how people are interacting globally.