Online shopping is a habit among the time-poor. While convenient, one-click buys don’t always lead to wardrobe success. So what do Britons do when the letterbox doesn’t deliver on their sartorial dreams? Canvas8 spoke to eight people in the UK to understand their views on online return policies.

John Lewis is helping customers to minimise their impact on the environment by opting for slower ‘eco-deliveries’. The initiative shows how people who are anxious about climate change are willing to accept small inconveniences in order to reduce their carbon footprint.

Sustainable fashion and eco-friendly initiatives have made dressing with a conscience easier than ever, but are shoppers considering the impact of their returns? More than 33% of Gen Yers say they buy more items than they need. What can brands do to discourage serial returners?

Sustainability may be the buzzword among shoppers, but prohibitive costs are making environmentally-friendly options unobtainable for even the most eco-conscious consumers. With people increasingly keen to go green, brands have an opportunity to make sustainable lifestyles more accessible.