Despite record-high airfares, after two years of going nowhere fast, Americans finally feel safe to fly again. But with both the concept of business travel and the profile of business travelers having changed since the pandemic, airlines are having to rethink the traditional class system of the sky.
Crystal Wilde is a journalist and content marketer with more than a decade of experience writing about travel. She has been published by CN Traveller, Afar, Forbes Travel, Fodors, and numerous in-flight magazines. She can be found Tweeting @wilde_crystal.
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COVID-19 has fundamentally changed the face of business travel. As the world opens up, corporate trips are slowly but surely taking off once more. However, the post-pandemic consumer has dramatically different expectations of business travel, including greater clarity, flexibility, and convenience.