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  • How will the high street adapt to shifting shopping habits?
  • How will the high street adapt to shifting shopping habits?
    Gabriel Garcia Marengo, Creative Commons (2013) ©
Snapshot

2017 Expert Outlook on Shopping

How do people want their parcels delivered? Do they want brands to act like mates? And how do they shop on mobile? As part of our Expert Outlook 2017 series, we speak to three experts about experiential retail, big brands taking inspiration from start-ups, and how mobile makes people impatient.