Indian shoppers are some of the most impatient worldwide. So now, a rising level of comfort with tech, online payments, convenience, and speed is influencing the popularity of quick commerce apps in Indian cities, where apps like Zepto, Dunzo, and Blinkit provide 10-60 minute deliveries.

Now that lockdowns are a thing of the past, consumers are weighing up their options when it comes to having things delivered to their homes. They want brands to offer them more options when it comes to the services that are delivered to their doors, while also demanding greener modes of transport.

Target has begun to offer free curbside delivery of Starbucks products alongside purchases, the first retailer to do so at this scale. Enthusiasm for curbside pickup has waned for shoppers post-pandemic, and many brands are increasing their offerings to appeal to convenience-minded consumers.

Dubai has announced plans to build three integrated rest stops for delivery riders, signalling efforts to improve wellbeing after a series of strikes in the city. While these initiatives are a step in the right direction, the exploitation of gig workers needs to be addressed on a systemic level.