Now that lockdowns are a thing of the past, consumers are weighing up their options when it comes to having things delivered to their homes. They want brands to offer them more options when it comes to the services that are delivered to their doors, while also demanding greener modes of transport.
Lockdowns catapulted grocery delivery services to success in many cities around the world, with apps like Getir, Weezy, and Gorillas offering to send goods to people’s doors in just ten minutes. But is lightning-fast delivery sustainable? And are there other ways to offer convenience without speed?
Chinese households have become accustomed to the speed and convenience of door-to-door delivery as a result of the pandemic. As such, Ele.me has expanded beyond takeaway food by engaging with local economies and communities through expanded product offerings and strategic partnerships.
Grocery home delivery in France is in its infancy but has seen massive acceleration due to the pandemic. While it’s become more normalised, speed isn’t a strength. Cajoo wants to change that, offering Parisians groceries in as little as 15 minutes, all while matching supermarket prices.
Tech start-up Toshi is disrupting the luxury logistics market through its retail delivery service with a human touch. With Gen Yers and Zers becoming the most prominent luxury spenders, how are brands evolving to meet their preferences for personalised and convenient shopping experiences?