Online shopping is a habit among the time-poor. While convenient, one-click buys don’t always lead to wardrobe success. So what do Britons do when the letterbox doesn’t deliver on their sartorial dreams? Canvas8 spoke to eight people in the UK to understand their views on online return policies.

Sustainable fashion and eco-friendly initiatives have made dressing with a conscience easier than ever, but are shoppers considering the impact of their returns? More than 33% of Gen Yers say they buy more items than they need. What can brands do to discourage serial returners?

While some Britons are eager to return to normality and indulge in some retail therapy, others remain anxious about in-store hygiene and safety. Working to protect both shoppers and employees, Primark is changing its retail landscape as lockdown restrictions lift across the UK.

There's a fine line between impulsive and compulsive, and as people get hooked on the joy of receiving a delivery, many are becoming concerned about the effect of their expenditure. While deliveries provide delight in the darkest of days, debt is not too far away for those who overindulge.