Trial shoppers in San Jose, California can order their groceries through an app and have them delivered to their door by self-driving vehicle company AutoX. While many people have an inherent distrust of AI-powered passenger vehicles, could ‘last mile’ delivery be a logical application of this technology?

E-commerce has made it simple to order almost anything at any time – but physically getting what you’ve bought isn’t always so convenient. How are retailers coping with the growing demand for same-day and one-hour delivery? And is speed the only thing that matters to shoppers?

Accustomed to rapid service and easily accessible products, Gen Yers and Zers are causing the luxury industry to bend to their e-commerce expectations. What do they want out of a high-end shopping experience? And how are haute couture brands grabbing the attention of these digital natives?

Almost three Australians in ten say they would consider doing their grocery shopping online. However, despite a growing interest in transactions beyond supermarkets and traditional food suppliers, only a small portion of consumers are currently on board – as barriers prevent widespread adoption.