Can a brick-and-mortar focus benefit retailers? How important is mobile commerce? Will people come to expect engaging shopping experiences? And which retailers should we be keeping an eye on? As part of our Expert Outlook 2016 series, we speak to three retail experts about the future of shopping.

Size matters to UK shoppers. A decade ago it was all about big; grocery giants rolled out super, hyper and mega stores in out-of-town spots and sprawling shopping centres alike. But customers are starting to shop small again. So what do people want from a tiny store – and what was ‘big’ doing wrong?

With half of the UK population now passing through the doors of discount retailers and their sales showing double digit year-on-year growth, there’s certainly an appetite for discounted goods. But what’s behind this shift? And how is it affecting the UK’s retail landscape?

Has e-commerce killed the high street? Online sales are rising, but 70% of UK students still prefer brick-and-mortar stores. The issue is confused. In an attempt to crack it, we sat down with retail expert John Ryan to ask how and why stores can retain their custom.