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Customer experience
Employee experience
Brand storytelling
Brand loyalty
Fan economy
United States
Money
LocationFranklin, United States
Thought LeaderBrittany Hodak

Helping leaders and their teams turn customers into superfans

Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organisations, including American Express and the United Nations. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She is the former chief experience officer of Experience.com and was CEO and co-founder of The Superfan Company. Her debut book Creating Superfans: How To Turn Your Customers Into Lifelong Advocates, was published in January 2023.
Recent workCreating Superfans: How To Turn Your Customers Into Lifelong Advocates
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Brittany Hodak on the power of superfandom
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