Elly Lau is a Behavioural Analyst at Canvas8. With a degree in sociology and Japanese studies from the National University of Singapore, she operates at the intersections of cultural insight, strategy and storytelling. Armed with a uniquely APAC perspective, Elly has conducted research on DIY media in Singapore and East Asian art history. She also writes a music criticism newsletter in her spare time and is a lifelong defender of fangirl culture.

People want their identities to be reflected in mainstream culture

Collective Equity

People expect care and emotional intelligence from brands

Everyday Empathy

People expect brands to rise to society’s challenges

Shared Values

Australia

Personal transport

Toyota Australia’s online content series spotlights the barriers preventing Aussies from getting their driver's licences. As brands navigate polarising attitudes towards DE&I, it may be helpful to focus on relatable, everyday experiences that appeal to people of different backgrounds and beliefs.