When an earthquake hit Mexico, people took to social media to figure out how to proceed safely as more buildings crumbled. But as misinformation stirred up panic online, locals banded together to combat fake news, rather than depending on tech platforms to maintain journalistic integrity.

Once deemed an unreliable source of information, Wikipedia is now more trusted than some news organisations. Amid rising global uncertainty, the online, crowdsourced encyclopaedia is an example of how readily individuals will place confidence in content generated by other people.

Whether it's Hillary Clinton’s Gmail or a mail client account, anyone can become a victim of cybercrime. Google has announced Advanced Protection, which lets everyday users lock down accounts – provided they’re prepared to sacrifice convenience and permanently alter their digital habits.

Artificial intelligence is still in its infancy, yet business decision-makers see it as pivotal to success, with 900,000 companies expected to be using some form of the technology by 2022. How exactly are firms adopting these tools? And how can AI help them meet the needs of their customers?