Visiting your local bank branch feels like a very outdated way of dealing with your money. Bank of Queensland is ditching the teller lines and glass-windowed counters for a look that’s more akin to a coffee shop. Can this initiative help the bank build stronger relationships with its customers?

With just 7% of communication being attributed to spoken words, and the remainder down to body language and tone of voice, it’s easy to see why communicating online has been described as cold and impersonal. Emoticons, emoji and stickers are helping make digital communication a bit more human.

Following a high profile accusation that an Uber driver raped a woman in Delhi, the city's police plans to launch an ambitious drone-based surveillance project in 2015. While drones with night vision cameras might improve safety, will residents have privacy concerns?

PF Móvil is a mobile app designed to improve communication between citizens and Mexico’s road police. People can anonymously call or text for help or to report a problem, and they’ll be connected to to the station responsible for their current location.