While 55% of Britons believe their mental health and wellbeing are impacted by financial worries, many will avoid seeking advice from banks for fear of judgement. Plum gets around this with its Facebook Messenger-based bot that helps users save up, track their spending, and start investing.

Are people growing bored of fintech services? How is an abundance of banking choices hindering decisions? And what money taboos are people desperate to break? In this chapter of the 2020 Expert Outlook, we speak to three experts about people’s desire for ease and openness in finance.

It’s the age-old problem: people aren’t comfortable talking about money even though it’s affecting their mental health. The Money and Mental Health Policy Institute is aiming to help them understand how to get out of debt and encouraging banks and brands to stop helping people get into it.

Financial education for five-year-olds? There’s an app for that. Money Twist uses engaging games to help parents teach their kids about the value of money. With parents wanting to equip their little ones with key knowledge as they grow, they'll likely appreciate help from brands offering efficient support.