Signal23 Aug 2019
Channel 4 beats ad fatigue by celebrating real complaints

It may not be common for companies to celebrate their critics, but Channel 4 has done just that in its ‘Complaints Welcome’ ad. By directly engaging with real people's complaints, Channel 4 is throwing out the rulebook and meeting demand for originality in a world saturated with inauthentic ads.

Channel 4 beats ad fatigue by celebrating real complaints