Businesses in the service industry already know that providing for the needs of their customers is paramount. But why, in an age where people can check-in to their hotels online and order room service at any hour of the day, are disabled-access hotel rooms still viewed as unappealing?

Kenguru is an electric car for wheelchair users. By entering the car via the rear hatch of the car, drivers use motorbike-like steering and controls. Being electric, the car will benefit from energy and mobility tax incentives from the government.

With functionality a top priority, products like medical jewellery and wheelchairs often lose out on aesthetics. But with a new focus on holistic, humanised design, brands from Praktischön to Help Remedies are sparking a healthcare revolution.

In a connected world, people are watching more closely what they say and who they align with. As issues of representation and diversity come to the fore, how is the new political correctness changing the way organisations communicate?