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  • Businesses aren't meeting needs of the disabled
  • Businesses aren't meeting needs of the disabled
    University of The Fraser Valley (2014) ©
SIGNAL

Businesses aren't meeting needs of the disabled

Businesses in the service industry already know that providing for the needs of their customers is paramount. But why, in an age where people can check-in to their hotels online and order room service at any hour of the day, are disabled-access hotel rooms still viewed as unappealing?