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  •  McDonald’s Japan launches complaints app
  • McDonald’s Japan launches complaints app
    Danny Choo (2010) ©
SIGNAL

McDonald’s Japan launches complaints app

Are you unhappy with your Happy Meal? Is the lettuce in your Big Mac a bit limp? None of this compares to finding a tooth in your fries. Serious food scares like this have severely dented the reputation of McDonald’s in Japan. Can an app for complaints turn things around?

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