"When I shop online, the bedroom is my dressing room," says a testimonial on the Returns Saver website, which offers returns for $49 a year. Up to 50% of online clothing purchases are returned, costing customers time and money. Is Returns Saver the answer, or should retailers offer free returns as standard?

Google Shopping Express is a revolutionary service that will offer same-day delivery for everything from groceries to electric guitars. With convenient time slots and easy ordering, it's not delivering products, it's delivering free time.

Adobe is the latest business to make the bold step onto the cloud. But with only 22% knowing what the cloud is, will its flexible, tailored pricing models be enough to convince people they're getting value for money?

Subscription services are becoming popular. Small businesses are pioneering membership models or adding subscription options to their existing sales efforts, often outsourcing billing and other chores to service providers.