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  • Harvey Nichols' luxury Click & Collect
  • Harvey Nichols' luxury Click & Collect
    Harvey Nichols (2014) ©

Harvey Nichols' luxury Click & Collect

With Click & Collect rapidly becoming the norm, new spaces are opening up in which brands can layer attractive in-person experiences on top of a digital shop. For Harvey Nichols that comes in the form of Click & Try – a new luxury styling service for online shoppers.



  • Article image How can online brands recreate the store in your home?

    The UK is one of the most developed online retail markets in the world, with 82% of internet users regularly shopping online. But how can retailers recreate their brand within your home? And how can amazing service, beautiful packaging, and try-on technology bring an online brand into your bedroom?

  • Click & Collect is the new shopping standard Click & Collect is the new shopping standard

    The UK retail landscape is changing. With a growing number of people wanting to shop on their own terms, many opt to browse products online, but pick them up at a physical store. In fact, 45% of UK internet users have used such a service, compared to just 20% in the US.

  • Article image What does luxury look like?

    What is luxury? How does strategy in the luxury sector work? And what can it teach other brands? Marco Bevolo, one of the authors of Premium by Design: how to understand, design and market high end products, provides a vision of the business of prestige, desire and seduction.

  • Article image Why is Harvey Nichols encouraging seasonal selfishness?

    Harvey Nichols’ special Christmas collection encourages people to buy “a little something” for their loved ones – so they can buy “a bigger something” for themselves.