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  • Millennials won't leave anything at the tone
  • Millennials won't leave anything at the tone
    Tim Parkinson ©

Millennials won't leave anything at the tone

"It's kind of awkward to leave voicemails now," says 22-year-old college graduate Chris Paul. His sentiments are echoed by his generation, with research showing that voicemail use dropped 8% between October 2013 and April 2014, as texting becomes the dominant communication method.



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    One in ten Americans are clinically depressed. As busyness becomes a status symbol for Millennials, the stress is mounting. 'Text therapy' platform Talkspace appeals to a generation accustomed to immediate answers with a tap of a smartphone – but is it effective?

  • Article image Sending the right message

    The explosion of interest in mobile messaging platforms has prompted heated competition to secure the largest and most loyal global user base. From LINE’s stickers to WeChat’s partnership with Lionel Messi, there’s a race to innovate, and fast.

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    Emma Koenig’s famous self-deprecating blog strikes a chord with a young generation coming to terms with the widening gap between ambition and circumstance.

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    As consumers adopt free apps like WhatsApp, Viber and Skype, revenues from the operators industry's most prized cash cow, the text message, are slipping. How will operators evolve?