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Shopping looks at the behaviours impacting the ways we make purchases. Click below for the insights and innovations influencing shopping over the last six months.
As people expect and access ever-more convenient and speedy shopping and delivery models, concerns about the human costs of fulfilment are growing.
With online shopping the new standard, young people are seeking more meaningful buying experiences in virtual spaces that engage and inform.
With close connection limited and more time spent at home, buyers are indulging in micro luxury purchases for their loved ones – and themselves.
People are expecting real action from brands that centre communities and social awareness, and they’re willing to switch away from brands that disappoint.