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Shopping looks at the behaviours impacting the ways we make purchases. Click below for the insights and innovations influencing this sector over the past six months.
Tired of the same old interfaces and online comms, Gen Yers and Zers are switching up the usual click-to-buy shopping method by embracing voice commerce and novel ‘retail-tainment’.
Fears around hygiene and social distancing have prompted people to expect stringent safety measures across their shopping experiences, though they don't want their usual routines impeded.
COVID-19 has seen the home become a multi-use nucleus of living, working, and entertainment. This has been facilitated by a shift in shopping habits as people have sought protection against uncertainty.
Following the economic impact of COVID-19 on small firms and protests against systemic racism, people are considering how they can alter their spending to support the businesses that need it most.