Speed and convenience have become the consumer norm. Since the COVID-19 pandemic, when people worldwide were introduced to instant access to goods and services via apps and digital platforms, the supply and demand considerably grew and splintered. The 'I need it now' culture shows no signs of slowing down, ye...

COVID-19 has led to an uplift in e-commerce, and customers are planning to keep much of their shopping online way beyond the pandemic’s end. Canvas8 spoke to brand expert Mark Pilkington, author of Retail Recovery, about the role bricks and mortar stores will play for consumers in the future.

The last mile of delivery presents a formidable economic and environmental challenge for retailers, one that intensified as COVID-19 increased online orders. Canvas8 spoke to marketing professor Katrijn Gielens about the solutions that can work best for both businesses and consumers.

As stores across India re-open, businesses are more than eager to start selling. But the pandemic has shifted some shopping behaviours; notably, online shopping has become the preferred channel in some categories, leading to new expectations on how brands will sell their products.

Grab – the self-described ‘everyday everything app’ – has become Southeast Asia’s most valuable start-up and is set to go public at a valuation of $40 billion. The super-app, which does ride-hailing, food delivery, and banking, has boomed thanks to its strategy of putting local needs first.