In the US, 80% of consumer spending no longer involves physical dollars, while in Britain cash use has dropped 14% in the last five years. What is driving this shift towards a cashless society? And how will we spend and manage money in the future?

Brits have been falling out of love with cash for a while; a third of people carry less than a fiver around, favouring contactless payment methods instead. As a result, it’s led to a decline in sales of The Big Issue, which is sold by homeless people across the country.

We know that seamless payments can affect how we splash out, but could they also impact how we feel about the things we’re buying? Canvas8 sat down with Dr. Avni Shah, co-author of ‘Paper or Plastic?’, to understand how the method by which we pay influences product satisfaction and brand loyalty.

“Your money isn’t welcome here.” It’s a very rare occasion that diners at a restaurant will ever hear these words, but they may soon be common at US-based fast casual chain Sweetgreen, which is getting rid of cash payments in most of its 64 stores. Are Americans ready to ditch physical currency?