The UK retail landscape is changing. With a growing number of people wanting to shop on their own terms, many opt to browse products online, but pick them up at a physical store. In fact, 45% of UK internet users have used such a service, compared to just 20% in the US.

The advent of drone delivery suggests the future of shipping is here, but the logistics are still a bit of a nightmare – senders and recipients alike are often required to slog to the post office. Shyp is a delivery app overlaying traditional shipping with a simpler, smarter interface.

Britain boasts one of the most advanced e-commerce markets in the world, with nearly half of internet users having tried Click & Collect. Now, delivery service Doddle has launched click-on-campus – making shopping easier for students by turning universities into collection points.

With informed shoppers demanding more choice and less hassle, new imperatives are emerging for retailers. Many are fragmenting into access points or experiential hubs in order to offer the best of online, offline and mobile.