With an unpredictable economic climate and a divisive election looming large, the 2024 holiday season is full of uncertainty – yet retailers’ profits depend on December as a bumper month. So, what do Americans want from in-store experiences, and how can brands meet their holiday expectations?
Dan Jones is the US consumer editor at Dailymail.com, based in New York. Prior to this, he was consumer editor at two UK national newspapers: the Mail on Sunday and The Sun.
Paco Underhill is an environmental psychologist, a New York Times best-selling author, and the founder of the market research and consulting company Envirosell. His book Why We Buy: The Science Of Shopping was a global bestseller, and his latest book, How We Eat,explores how the world of food and drink is changing.
Isolde Walters is a freelance features journalist who writes for The Telegraph, The Times, The Daily Mail and the i newspaper, among other publications. She has worked in newsrooms in London and New York and specialises in writing about relationships, wellness, personal finance, and how we live now