28 Sep 2023
Examining America's tipping culture shift

From coffee shops to self-service kiosks, people are seeing tipping screens everywhere in the US. But what began as pandemic-driven generosity towards frontline workers has morphed into tipping fatigue. What do brands need to know regarding the evolving landscape of tipping in America?

Stephen H. Zagor is a New York City-based Consultant and Educator, focusing on restaurants and food businesses. He has developed an extensive knowledge of the culinary industry, specializing in the business side of food enterprises.

Joseph Szala is a restaurant branding expert and consultant living in Atlanta, Georgia. A Pennsylvania native, Joseph has worked in the creative branding industry for over 12 years.

Andres Zambrano Bravo is a Berlin-based freelance journalist who loves to ask why. He loves puzzles and seeks answers to social phenomena and trends, helping researchers, companies, and artists to also find their voice along the way. When not annoying people with questions, you can find him spinning records in one of Berlin’s smoky venues.