What makes people believe in a brand’s activist efforts? How can companies connect with values-minded consumers? And can creativity save the world? In this part of the 2021 Expert Outlook, we speak to three experts about how the multiple crises of 2020 will impact consumer citizenship.
Teen activist Howey Ou is cutting a lone figure by crusading for environmental awareness in China. With Greta Thunberg accepted by (much of) the world, Ou is fighting obstacles – including being barred from school and interrogated by police – to be a role model for younger audiences.
The events of 2020 have seen organisations across the world denounce systemic racism, but dismantling racial bias is complex and time-consuming work. Canvas8 spoke to Dr. Anatasia Kim to discuss the concept of allyship and how it can be fulfilled at an organisational level.
The ways that people interact with businesses have been overhauled in 2020, with the COVID-19 pandemic and Black Lives Matter protests amplifying demands for brands to acknowledge and respond to social ills. So, how can companies translate their values into meaningful action?
Instead of the coronavirus pandemic being the ‘great leveller’, it has highlighted the number of people who deal with food insecurity. Working to get meals to vulnerable Londoners, The Felix Project uses surplus restaurant and supermarket food to fight food poverty in the capital.