The way that people do their grocery shopping has been changed, potentially forever, as a result of the pandemic. Morrisons has made big strides to become a market front-runner thanks to innovations like telesales lines, subscription boxes, and support for children on free school meals.
The pandemic has complicated the weekly shop for those in rural areas – when delivery slots are few and a big supermarket is far away, countryside-dwellers are struggling to source ingredients. Costcutter has a solution: village pop-ups with stock tailored to local wants and needs.
The closure of non-essential retail due to COVID-19 saw shopping become a mostly digital affair for many Britons. Yet while the future of the high street may be in jeopardy, people remain eager to connect with brands. How can pop-up experiences fulfil this desire in the post-pandemic landscape?
COVID-19 has made in-store shopping a challenge for everyone, but especially those who face hurdles when navigating stores. Neatebox’s free app creates an inclusive and stress-free experience whereby users book assistance in advance and receive personalised in-store service.
With Britons locked down amid the COVID-19 outbreak, supermarkets are one of the few places they’re allowed to go. Aware of people’s anxiety and keen to reduce hysteria, shops are using subtle nudges, including hitting shuffle on their in-store playlists, to help keep shoppers calm.