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  • How has mass digitisation changed attitudes towards Big Tech?
  • How has mass digitisation changed attitudes towards Big Tech?
    Zen Chung (2020) ©
REPORT

2021 Expert Outlook on Technology

Why are people reconsidering their relationships with Big Tech? How might geopolitics impact innovation? Can digital tools help boost resilience amid uncertainty? In this part of the 2021 Expert Outlook, we speak to three experts about the shifting role of technology in the wake of the pandemic.

Location Global

Scope
With shelter-in-place restrictions making the internet the only avenue for people to connect with loved ones, entertain themselves, shop, and work, 2020 was the year that the role of technology in everyday life advanced beyond all expectations. By one estimate, COVID-19 compressed five years’ worth of progress into three months. Before the pandemic, people were already scrutinising their relationship with tech, but as the year progressed, a reliance on digital devices and platforms exposed new dependencies.

Whether out of choice or necessity, people embraced tech solutions that eased their day-to-day during the crisis – ...

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