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  • Are people looking for a bit more friction in their transactions?
  • Are people looking for a bit more friction in their transactions?
    Ono Kosuki (2020) ©
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2021 Expert Outlook on Money

Have frictionless payments gone too far? Are women finally set to get targeted financial advice? And will investments’ eco credentials trump potential returns? In this part of the 2021 Expert Outlook, we speak to three experts about how people are redefining their relationships with money.

Location Global

Scope
In 2020, consumer society ground to a sputtering halt. The pandemic saw people retreat indoors for months on end, put over 25 million jobs at risk, and plunged the world into the worst recession since the Great Depression, with the global economy set to contract by 3%. The economic and social instability of the year has transformed financial attitudes, behaviours, and planning across the world. As of September 2020, 64% of Americans had changed their spending habits as a result of the pandemic. Income inequality has worsened, with minorities ...

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