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  • How can P2P delivery ease the pain points of e-commerce?
  • How can P2P delivery ease the pain points of e-commerce?
    Annie Spratt (2018) ©
CASE STUDY

Passel: same-day deliveries for impatient Aussies

Australians continue to face long wait times when they order from abroad, contrasting the immediacy that services like Amazon have conditioned shoppers to expect. By enlisting ordinary citizens to deliver packages as they go about their day, Passel hopes to help ease the pain points of e-commerce.

Location Australia

Scope
For many people, e-commerce has opened up borderless shopping thanks to speedy international shipping and brands keen to cover landed costs. Yet Aussies continue to face long wait times when they order from abroad, contrasting the immediacy that services like Amazon have conditioned shoppers to expect. By connecting people to local goods and offering delivery within hours, courier service Passel hopes to help ease the pain points of online shopping.

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