Hold On!

Hold Up

Please select a minimum of three sectors in the menu above.

Got It
  • Swapping snail mail for brick-and-mortar refunds
  • Swapping snail mail for brick-and-mortar refunds
    Sergio Gonzalo Cuellar Mansilla, Creative Commons (2013) ©
CASE STUDY

Happy Returns: return online purchases in person

Perks like free and next-day delivery have become the norm in online shopping, but returns are lagging behind. Aiming to make the process faster, easier and smoother is Happy Returns, which lets shoppers take unwanted items to Return Bars located in malls and stores to get an instant refund.