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  • No one wants to face the outside world after an intoxicated evening
  • No one wants to face the outside world after an intoxicated evening
    Chris JL, Creative Commons (2012) ©
CASE STUDY

Henchman: for people too busy to walk to the shops

Too busy, tired or achy to get your own lunch? For a fee, Londoners can now use Henchman to have someone bring whatever they want to wherever they are. But will this app become a vital part of their lives, or is it just a novelty for those too hungover to leave their bed on a Sunday morning?

Location United Kingdom

Scope
In the late noughties, Uber and Airbnb pioneered digital platforms that conveniently connected people to goods and services. More recently, Deliveroo used a similar model of self-employed couriers to build a food delivery service that cleverly includes restaurants that didn’t previously offer such an option. It’s an approach the company claims has produced 25% month-on-month growth for the last few years. [1]

Now, London-based Henchman has taken this idea one step further, creating what it calls “the new way to get anything you want.” For a small charge, users get their own personal henchman to deliver not ...

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