Who Gives A Crap: lessons on brand loyalty from loo roll
Who Gives A Crap: lessons on brand loyalty from loo roll

With three-quarters of the market boasting ‘softness’ and price a key point of difference, it’s tough to build loyalty as a loo roll brand. Yet Aussie start-up Who Gives A Crap has tripled in size each year since 2012 by following three rules – make it good, make it fun, make it irresistibly easy.