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  • How will shopping evolve in the coming year?
    Mark Kidsley, Creative Commons (2014) ©

2016 Expert Outlook on Shopping

Can a brick-and-mortar focus benefit retailers? How important is mobile commerce? Will people come to expect engaging shopping experiences? And which retailers should we be keeping an eye on? As part of our Expert Outlook 2016 series, we speak to three retail experts about the future of shopping.