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  • How will shopping evolve in the coming year?
    Mark Kidsley, Creative Commons (2014) ©

2016 Expert Outlook on Shopping

Can a brick-and-mortar focus benefit retailers? How important is mobile commerce? Will people come to expect engaging shopping experiences? And which retailers should we be keeping an eye on? As part of our Expert Outlook 2016 series, we speak to three retail experts about the future of shopping.

Location Global

In the shopping chapter of our Expert Outlook 2016, Canvas8 speaks to James Dion, founder of retail consultancy Dionco Inc., Paul West, strategy director at design consultancy Dalziel & Pow, and retail consultant Graham Soult.





  • Mobile drives record Cyber Monday in the US Mobile drives record Cyber Monday in the US

    Cyber Monday is now a fully fledged cultural event and, according to Adobe, sales on the day reached $2.98 billion in the US. That’s a 12% increase on 2014 and an all-time record for the bonanza day of online-only discounts. But what’s driving US shoppers to spend like never before?

  • Article image TreeHouse: from do-it-yourself to do-it-together

    More than half of US homeowners think now is a good time to renovate. But with growing environmental awareness, there’s a desire for more eco-friendly home improvement. Can TreeHouse – hailed as the ‘Whole Foods of DIY’ – revolutionise the sector with a focus on education and sustainability?

  • Urban Outfitters is going to sell food in-store Urban Outfitters is going to sell food in-store

    Fashion retailer Urban Outfitters is known for appealing to hipster tastes, and it's reflected in the brand's stores, featuring coffee shops, hair salons and even art galleries. The chain is now looking to expand even further, with its second ‘life concept’ store set to open in November.

  • Walgreens offers discounts for exercising Walgreens offers discounts for exercising

    Personalised discounting already requires people to give up a little personal data and privacy. US pharmacy Walgreens is taking this further, giving shoppers wearable devices that track healthy habits and reward them with store credit if they opt for quinoa and kale over cronuts.

  • Article image How are Brits shopping for Christmas?

    Christmas seems to come earlier every year – or at least the marketing and advertising frenzy that precedes it. Festive madness is becoming even more all-conquering since the arrival of Black Friday in the UK, but how has the way Brits shop and think about Christmas changed? 

  • Primark hoping to spark an American revolution Primark hoping to spark an American revolution

    Few Americans are familiar with Primark, but the Irish budget clothing retailer is hoping to change that with the launch of eight stores across the US. With a flagship in Boston, the brand is aiming to lure the city’s college students through its doors. But will its appeal translate across the pond?

  • Article image A sector snapshot of shopping

    Why is grocery shopping all about speed? How are filters shaping where we shop? Where does the human touch make a difference? And why have we fallen out of love with the new?

  • Article image PIRCH: try out a bath before you buy it

    Home improvement stores are rarely a joy to walk around. Sprawling shop floors packed with rack upon rack of disconnected fixtures make for a pretty miserable Sunday shopping trip. But in a PIRCH showroom, customers can take a shower or cook up a storm, all while they're still in store.