Why Japan wants to offer the world selfless hospitality
REPORT
4 Nov 2015
Why Japan wants to offer the world selfless hospitality

Omotenashi – which roughly translates as ‘selfless hospitality’ – is a complex concept; one the Japanese pride themselves on. As the 2020 Olympics approach, Japan is preparing to serve it up on a mass scale, turning to robots for help. But are androids advanced enough to emulate such a human service?

Madoka Suganuma