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  • Can lower bills convince people to use smart meters?
  • Can lower bills convince people to use smart meters?
    Nest (2015) ©

Who wants to be in control of their energy bills?

People loathe energy companies; only one in six Brits trusts them to work in their best interests. And yet, as smart meters become the norm, customers are choosing tariffs that give them less control, handing the reigns back to the providers. So what’s going on?

Location Global

People loathe energy companies, with only one in six Brits trusting them to work in their best interests. [1] And yet, as ‘smart energy’ looks set to revolutionise the energy industry, early trials have found that customers using new technologies typically choose to give up control of their billing, handing the reigns over to the same hated energy providers.

While new tech pioneers are keen to highlight how they can help control energy use to lower costs – a record number of consumers complain that their bills are too expensive – research commissioned by Smart ...



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