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  • People actually communicate with emotional cues more than speech
  • People actually communicate with emotional cues more than speech
    Travis Modisette, Creative Commons (2011) ©
REPORT

How emojis make digital communication more human

With just 7% of communication being attributed to spoken words, and the remainder down to body language and tone of voice, it’s easy to see why communicating online has been described as cold and impersonal. Emoticons, emoji and stickers are helping make digital communication a bit more human.

Location Global

Scope
In many ways, our communication is returning to its roots. Tens of thousands of years ago, Egyptian civilisations created one of the first written languages, hieroglyphics, leaving behind one of the most creative categories of communication. [1] While recording information has since shifted to the written word, in the past decade or so the trend has been reversing. What initially started off as a collection of punctuation marks to recreate a facial expression by computer scientist Scott Fahlman in 1982 – the original smiling and frowning emoticons – has developed into one of the most widely ...

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