Hold On!

Hold Up

Please select a minimum of three sectors in the menu above.

Got It
  • How can retailers take inspiration from other sectors to improve their stores?
  • How can retailers take inspiration from other sectors to improve their stores?
    Tesco (2013) ©
REPORT

The big retail experiment

In the UK, many shops look the same – but the most successful retailers understand that inspiration doesn't always come from their immediate sector. Retail expert John Ryan explains why.

Location United Kingdom

Scope
Put yourself in the place of a food retailer. You have stores, a good-looking offer covering everything from value to treats, and customers who regularly cause you to open every one of the available checkouts. All good, yet there's a nagging doubt that others are doing what you do – but doing it better.

Time to size up the competition, and make sure you measure up. So far, so normal. Visit any new store on opening day and the chances are that you'll see the management from all immediate competitors checking out what's going on. This means that, ...

Canvas8